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Privacy Policy

What does New Haven Bank do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have
with us. This information can include:

  • Social Security number
  • Income
  • Account balances
  • Transaction history
  • Credit history
  • Credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons New Haven Bank chooses to share; and whether you can limit this sharing.

Privacy Table

Reasons we can share your personal informationDoes New Haven Bank share?Can you limit this sharing?

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YesNo

For our marketing purposes - to offer our products and services to you

YesNo

For joint marketing with other financial companies

NoWe don't share

For our affiliates everyday business purposes - information about your transactions and experiences

NoWe don't share

For our affiliates everyday business purposes - information about your creditworthiness

NoWe don't share

For nonaffiliates to market to you

NoWe don't share

Questions? Call toll-free 877.687.1133 or go to our website

What We Do

How does New Haven Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does New Haven Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Use your credit or debit card
  • Pay your bills
  • Make a wire transfer
  • Apply for a loan

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes - information about your creditworthiness.
  • Affiliates from using your information to market to you.
  • Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • New Haven Bank does not share with our affiliates.

 

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • New Haven Bank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • New Haven Bank doesn't jointly market.